Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. Make sure you don't repeat the mistake that led you to install the malware. Follow the rest of the instructions in the article. If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. If Safari crashes on launch, skip that step and come back to it after you've done everything else. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. ~/Library/Application Support/Mozilla/ Extensions// of the steps in the article is to remove malicious Safari extensions. ~/Library/Application Support/Google/Chrome/External Extensions/fjadmdmahkpbhgbmmkiiaanlnlekelmn.json ~/Library/Application Support/Firefox/searchplugins/MyBrand.xml Follow the instructions on this Apple Support page to remove it.īack up all data before making any changes.īesides the files listed in the linked support article, you may also need to remove these files in the same way: You may have installed the "Trovi," "Conduit," or "SearchProtect" ad-injection malware.
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